Effective Date: 4/3/2025
Your privacy is important to us. This Privacy Policy explains how Auburn Mechanical (“we”, “our”, or “us”) collects, uses, and protects your information when you visit our website https://auburnmechanical.com/ (the “Site”).
1. Information We Collect
We may collect the following types of information:
a. Personal Information:
When you interact with our Site (e.g. by signing up for a newsletter, filling out a form, or making a purchase), we may collect personal information such as your name, email address, mailing address, phone number, and payment details.
b. Non-Personal Information:
We may collect non-identifying information such as browser type, operating system, pages visited, time spent on site, and referring websites.
2. How We Use Your Information
We use the information we collect to:
- Provide and maintain our services
- Process transactions
- Respond to inquiries or customer service requests
- Improve our website and user experience
- Send promotional emails (only if you opt-in)
- Comply with legal obligations
3. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience. Cookies are small data files stored on your device. You can choose to disable cookies through your browser settings, but this may limit functionality on our Site.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third-party service providers who help us operate our website or conduct business, so long as those parties agree to keep this information confidential.
5. Third-Party Links
Our Site may contain links to other websites. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies before providing any personal information.
6. Data Security
We implement reasonable security measures to protect your information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have rights regarding your personal information, including the right to access, correct, delete, or restrict its use. Contact us if you’d like to exercise any of these rights.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the “Effective Date” above. Continued use of the Site after changes constitutes acceptance of the new policy.
9. SMS TEXT MESSAGING & MULTI-FACTOR AUTHENTICATION
By subscribing to Auburn Mechanical, Inc’s messaging service, you agree to receive various types of messages including conversational messages, status updates, appointment reminders, and order/shipping confirmations. Message frequency may vary, with an average of 1-2 messages daily.
Message and Data Rates: Please be aware that message and data rates may apply. Check with your mobile service provider for details.
Unsubscribe: To stop receiving messages, you can unsubscribe at any time by following the instructions provided in the messages or by contacting our support team.
- Your mobile information will not be shared for marketing purposes
- If you have any questions or concerns, please contact us
- Your data will not be transferred to external organizations
- You have the right to opt out of messaging campaigns
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: contact@auburnmechanical.com
Address: 2621 West Valley HWY N. Auburn, WA 98001
